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"notfound" errors after template -> skin upgrade
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Written on: 01/23/2012
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David Topping
Topic creator
registered since: 10/04/2007
Posts: 54
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After having WEC do a "template to skin" upgrade for this site: http://westernjurisdictionumc.org/ we are now seeing 404 (notfound) errors for the following missing files: fileadmin/templates/CustomTouchOfElegance/css/dropdown/dropdown.linear.columnar.css fileadmin/templates/CustomTouchOfElegance/css/dropdown/themes/lwis.celebrity/default.advanced.css and I also see the following called in a conditional portion of the rendered HTML for the site: fileadmin/templates/CustomTouchOfElegance/js/jquery.dropdown.js none of those files are found in the custom template directory structure, and the calls to those files are coming from: fileadmin/templates/CustomTouchOfElegance/typoscript/skin_typoscript.ts So, since I didn't do the installation of this skin, I'm not sure if the calls in the ts file are superfluous/erroneous, or if we're actually missing the "css/dropdown" directory and its contents and the "js/jquery.dropdown.js" file. WEC folks...what's wrong with our setup? Thanks, David T [This article was edited 2 times, at last 23.01.2012 at 16:39.] |
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Written on: 01/26/2012
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David Topping
Topic creator
registered since: 10/04/2007
Posts: 54
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I posted this issue as a support ticket today and here is the response from Bill Tenny-Brittian: I had the skin guys take a look and they relayed that the issues will be resolved with the next release, but that it isn't an issue of concern and the errors should just be ignored for now. So, two follow-ups for Bill: Does this apply to every site that has undergone the "old templates to new skins" upgrade by WEC? In that our skin files are not in the server-wide location, but rather saved in "fileadmin/templates" for local customization, will the eventual (automatic?) installation of the next release also resolve any possible issues with that localized copy? Thanks, David T [This article was edited 2 times, at last 26.01.2012 at 12:19.] |
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Written on: 04/03/2012
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David Topping
Topic creator
registered since: 10/04/2007
Posts: 54
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Bill??? |
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Written on: 04/14/2012
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David Topping
Topic creator
registered since: 10/04/2007
Posts: 54
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If Bill is no longer active in the WEC Forum, is there anyone else from the WEC team tasked with answering posts? The lack of responses is worrisome, given how many of our local churches we have talked into being "Web-empowered." I realize that WEC hosting customers can open support tickets in their Client Center accounts, but I thought that the Forum was also an officially-supported venue for getting help? |
